Privacy Policy

This Privacy Policy applies to the Android application Pariwar Agro Store, developed and maintained by TechXSpire.

1. Information We Collect

We collect and store the following types of information from users:

• Full Name
• Phone Number
• Email ID
• Delivery Address (including Pincode, City, Taluka, District)
• Order Details (product name, quantity, total cost, etc.)
• Farming-related Information (crops grown, land area owned)
• App Interactions and Usage Data (button clicks, navigation, crash logs)

2. Purpose of Data Collection

The collected information is used strictly for the following purposes:

• To register users and manage accounts
• To process and deliver product orders
• To maintain a record of user orders and purchase history
• To provide agro-based recommendations and support
• To analyze app usage and improve performance
• To send push notifications for updates and communication

3. Data Storage and Security

All user data is stored securely using Google Firebase services, including:

• Firebase Realtime Database
• Firebase Authentication

Only authorized personnel at TechXSpire have access to this data. We take reasonable technical and organizational measures to protect data from unauthorized access or disclosure.

4. Data Sharing

We do not sell, rent, or share your personal information with third-party organizations or advertisers. All data is used internally to provide and improve app functionality.

Authorized personnel of TechXSpire may access user data through a private, unpublished admin application used strictly for internal order and support management.

5. Analytics and Device Data

We use Firebase Analytics to analyze app usage, interactions, and performance. Firebase may collect non-personal device identifiers (e.g., Firebase Instance ID) and usage data to help improve the app.

6. Push Notifications

We use Firebase Cloud Messaging (FCM) to send real-time notifications related to order updates, support messages, and service alerts.

7. Account and Data Deletion

Users can request deletion of their account and all associated data by submitting a form:

Account/Data Deletion Form: https://forms.gle/Vv288cX2ebLhCJt4A

We will process and confirm your deletion request within 7 business days. Retained data, if any, will be limited to compliance with legal obligations.

8. User Rights

Users have the right to:

• Access their data
• Request corrections
• Request deletion of data or account

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: pariwaragroclinic@gmail.com

Effective Date: 1 July 2025